Privacy Policy

Privacy Policy


Welcome! This Privacy Policy (this “Policy”) explains how we at HitchFlix Media Inc. (“HitchFlix”), operating as Brokeroo (“Brokeroo”), collect, use, disclose and otherwise process personal information. We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Policy describes the personal information we may collect from you, the purposes for which we collect it, how we use it and how we keep it secure. This Policy also describes the choices you can make about your personal information, including how you can manage, delete or have access to your personal information. Brokeroo will not collect, use or disclose your personal information other than in compliance with this Policy.

What is Personal Information?
Personal information is information that is about you as an identifiable individual. Aggregated, statistical or de-identified information is not personal information. Information generated through your use of our websites or watching videos will not be personal information unless we can combine it with other information that would identify you.

When does this Privacy Policy apply?
Brokeroo is a video platform service that helps companies transform communications and sales through the use of online video. This Privacy Policy explains how we collect, use and disclose your personal information in the course of our business. This Privacy Policy also covers the information we may collect offline, such as when you telephone us, visit us in person or interact with us in person.
This Privacy Policy applies to the personal information we collect and use when you:
  • Interact with the Brokeroo Services.
  • Communicate and interact with us on the telephone, in person or through other means.
Also, the Brokeroo Websites and Brokeroo Services may contain links to third party websites or services. These links are intended for your convenience only. These websites and services are wholly independent from HitchFlix and may have separate privacy policies and data collection practices, independent of HitchFlix. We have no responsibility or liability for these websites, their policies or their privacy practices. We encourage you to read the privacy policy of any websites you visit.

What are the Brokeroo Websites and Services?
The Brokeroo Websites include our website www.Brokeroo.com, any subdomains, and any other HitchFlix websites..
Brokeroo’s Services include video content libraries and distribution platforms that are sent to third parties.

How do we obtain your agreement?
By using the Brokeroo Websites or the Brokeroo Services you agree to the practices outlined in this Privacy Policy. If you do not agree, you should not interact with any Brokeroo Websites or use any of the Services, or otherwise provide Brokeoo with your personal information.

What type of information do we collect?
We collect a variety of data including your contact information, payment details, business information, and communications you have with our team. The precise types of information that is collected will depend on your interaction with Brokeroo, Brokeroo Websites or the Brokeroo Services.
Here are some examples of the personal information we collect:
  • Contact information, including name, mailing address, telephone number, and email address.
  • Financial information, including credit card number, security code, billing address, authentication and security information and other billing data.
  • Business information, including business name, title, employee information, business contact information and location.
  • Images, such as logos and headshots. 
  • Visitor information, including name, organization information and photo for identification purposes.
We may also collect:
  • Technical information about your use of the Brokeroo Websites and the Brokeroo Services.
  • Publicly available information in online directories or social media, for example your business contact information may be enriched with data from LinkedIn.
We may combine your personal information with other information we receive.

For what purpose do we collect information?
We use your personal information to communicate with you, to provide you with assistance, products and services that you request, and to adapt the Brokeroo Websites and the Brokeroo Services to your needs. We also use your personal information to understand how you use the Brokeroo Websites and the Brokeroo Services to protect and improve our business.
Here are examples of the purposes for which we use your personal information (and the associated lawful basis for doing so):
Your consent:
  • Personalizing your experience with the Brokeroo Websites.
  • Marketing our products, services and brand.
  • For the performance of a contract or agreement:
  • Processing your purchases, including keeping track of transactions and reporting back to you.
  • Providing information or services requested by you.
  • Assisting in optimizing the delivery of your content to viewers.
  • Delivery of Content and information to third party services and partners.
Our legitimate interests, which we have balanced with the interests of our clients, suppliers and business contacts:
  • Communicating with you in accordance with applicable law.
  • Administering and managing the Brokeroo Websites and our business operations.
  • Protecting against fraud or error.
  • Evaluating statistics on Brokeroo Websites activity.
  • Performing statistical analyses of third-party behavior and characteristics, in order to measure interest in and use of the various sections of the Brokeroo Websites.
  • Fulfilling any other purpose that would be reasonably apparent to the average person at the time that we collect it.
Compliance with a legal obligation to which we are subject:
  • Complying with legal and governmental requirements.
From time to time, we collect personal information for other purposes. In that case, we will identify any additional purposes for which we will collect your personal information, before or at the time of collection, and we will obtain your consent to collect, use or disclose your information for such additional purpose(s).

When does Brokeroo share or disclose personal information?
Sometimes, Brokeroo shares or discloses your personal information and technical data to outside parties, such as our partners and service providers. For example, Brokeroo shares information with our service providers who assist Brokeroo with marketing, data hosting and credit card payments. Brokeroo may disclose personal information due to legal requirements or enforcement, such as defending against legal claims or to investigate and prevent illegal activities. We may also disclose viewer data to our customers, such as how many times a video was watched and location of the viewers.
Brokeroo may share and disclose information and technical data in the following circumstances:
  • Trusted third party service providers. Brokeroo uses third parties to assist us in administering and providing the Brokeroo Websites and Brokeroo Services or to provide other services on our behalf. Examples include managing content, analyzing data, providing marketing assistance, integrations of third party services such as CRM and MAP services, processing credit card payments and providing customer service.
  • Legal requests. Brokeroo may disclose personal information when required by law to respond to subpoenas, court orders or other legal process by authorities with jurisdiction.
  • Enforcement. Brokeroo may disclose personal information in order to establish or exercise our legal rights, or to defend against legal claims, or when we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, data breaches, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use, or as otherwise required by law.
  • Business transaction. In the unlikely event that we go out of business, enter bankruptcy or if we are acquired as a result of a transaction such as a merger, acquisition or asset sale, your personal information may be disclosed or transferred to the third-party acquirer in connection with the transaction.
How does Brokeroo keep personal information safe?
The security of your personal information is important to us. Although we cannot guarantee 100% security, we use reasonably appropriate security measures to protect your personal information against unauthorized use, access, modification, destruction or disclosure. We require our third party service providers to use similar safeguards to those we use.
We employ reasonably appropriate security measures to protect personal information against loss, unauthorized use, access, alteration, modification, disclosure or destruction. These measures include physical, organizational and technological measures. If we use third parties to help us provide our Services, we require such service providers to use similar safeguards to those we use. We also require service providers to limit access to your personal information and to keep it strictly confidential. Service providers are only permitted to use your personal information for the sole purpose of carrying out services on our behalf.
As businesses like Brokeroo move towards greater use of technology, there is also an increasing drive to keep information secure and confident. However, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personal information, we cannot ensure or warrant the security of any information you provide to us.

Changes to this Privacy Policy
We may change this Privacy Policy. Please check back periodically for changes. If we make any significant changes, we will endeavour to communicate this to you where possible. Your continued use and interaction following any changes to the Privacy Policy constitutes acceptance of those changes.



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